The 911 dispatcher who was suspended after taking an Ohio teen’s last call for help before being crushed to death in his van is expected to return to work on Wednesday.
The operator, Amber Smith, was placed on leave Thursday for failing to relay to Cincinnati police officers that 16-year-old Kyle Plush was trapped in his Honda Odyssey in his school’s parking lot.
Officers arrived at the Seven Hills School on Tuesday after the first 911 call, but they couldn’t find the teen.
Smith picked up Kyle’s second 911 call where he described his car’s model, police said.
“This is not a joke,” the desperate teen said. “I am trapped inside a gold Honda Odyssey van in the parking lot of Seven Hills. Send officers immediately. I’m almost dead.”
Smith said she couldn’t hear Kyle during the call and that because her computer froze, she couldn’t document what he was saying, according to internal documents obtained by WCPO-TV.
However, investigators believe there were no issues with the phone system.
“On that second 911 call something has gone terribly wrong,” said Cincinnati Police Chief Eliot Isaac at a press conference.
The dispatcher’s supervisors described her work as “unacceptable,” the documents say.
Kyle was trying to get his tennis equipment from the back of his car when he was pinned under the back seat, according to the Cincinnati Enquirer.
The Cincinnati Police Department is investigating Kyle’s death, which the coroner’s office ruled accidental. His autopsy showed he died from asphyxia due to chest compression.
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Source: New York Daily News
Featured Image: Getty Images
Inset Image: AP Photo/File